Privacy Policy

Diesel Soft (“we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website www.dieselsoft.ca, purchase products, or use our services.

1. Information We Collect

We may collect personal and technical information in the following ways:

A. Information You Provide

When you:

  • Make a purchase on our website
  • Contact us for support or inquiries
  • Subscribe to updates or newsletters
  • Request quotes or product information

We may collect:

  • Name and contact details (email, phone, address)
  • Billing and shipping information
  • Company name (if applicable)
  • Details about your purchase or service request

 

B. Automatically Collected Information

When you visit our website, we may automatically collect:

  • IP address and browser type
  • Device and operating system information
  • Pages visited and time spent on the site
  • Referring URLs and general location (via Google Analytics or similar tools)

 

2. How We Use Your Information

We use your personal information to:

  • Process and fulfill orders or service requests
  • Provide customer support and technical assistance
  • Send important updates about your purchase or subscription
  • Improve our website, products, and customer experience
  • Send marketing emails (only if you have opted in)
  • Comply with legal and regulatory requirements

 

3. How We Protect Your Data

We use industry-standard security measures to protect your personal information, including:

  • SSL (Secure Socket Layer) encryption on all website transactions
  • Secure payment processing through trusted third-party gateways
  • Limited internal access to customer data
  • Regular system updates and malware protection

We do not store your credit card information directly on our servers.

 

4. Sharing Your Information

We do not sell or rent your personal information.
We may share limited data with:

  • Payment processors (to complete transactions)
  • Shipping companies (to deliver products)
  • Service providers (for website analytics or marketing, under strict confidentiality agreements)

We may also disclose information if required by law or to protect our legal rights.

 

5. Cookies and Tracking

Our website uses cookies to:

  • Improve site functionality and user experience
  • Remember preferences and login sessions
  • Analyze site traffic using analytics tools (e.g., Google Analytics)

You can disable cookies through your browser settings, but some site features may not work properly if you do.

 

6. Data Retention

We retain your personal data only as long as necessary to:

  • Fulfill your orders or provide services
  • Maintain accurate business records
  • Meet legal, tax, or accounting obligations

After that, your data is securely deleted or anonymized.

 

7. Your Rights

Depending on your location, you may have the right to:

  • Access and request a copy of your personal information
  • Request correction or deletion of your data
  • Withdraw consent for marketing communications
  • Lodge a complaint with your local privacy authority

 

8. Third-Party Links

Our website may include links to external websites. Diesel Soft is not responsible for the privacy practices or content of those sites. Please review their privacy policies separately.

 

9. Updates to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Any updates will be posted on this page with a new “Last Updated” date.